Crisis Communication

Maison Moderne

Crises management, de-escalation strategies and storytelling in conflict situations are nowadays elementary skills that not only managers, but also employees of modern companies should and have to master.

How can we behave adequately in case of conflicts with customers, bosses, critical questions, or ambush-likeinterviews with media? What to do if there is a real crisis? Who should be informed by you? How do you communicate with others?

Speaker : Jessica Jorgas (Southpaw)

Objectives :

- Improve your communication skills: Group exercise with camera, analysis, and direct feedback

Level : Intermediate

Important

Participants are hereby informed that they are likely to appear on photographs taken at the event. These are intended to be published in print and/or digital media published by Maison Moderne.

This event is strictly reserved for Paperjam Club members and will be subject to verification. Think your company is a member? You can take your ticket and invite your colleagues to do so too.