Gilles Feith, CEO de Luxair. (Photo: Patricia Pitsch)

Gilles Feith, CEO de Luxair. (Photo: Patricia Pitsch)

Dans le cadre de la Delano Summer Party: Let’s celebrate expats, organisée par le Paperjam+Delano Business Club, le jeudi 13 juillet, Gilles Feith, CEO de Luxair, partage ce qui l’inspire.

Why have you decided to associate your brand with this event?

Gilles Feith. —“Luxembourg and the Greater Region boast a diverse range of cultures, languages and people living together harmoniously. Luxair, the national airline of Luxembourg, serves as a significant bridge for the expat community residing in the region, connecting them to their home countries.

With the extensive network of 93 destinations, Luxair offers direct flights to several cities in Europe and beyond, offering convenient possibilities for travellers to discover new destinations and visit their loved ones back home. Luxair’s constantly evolving destinations’ network and fare structure cater to the varying needs of passengers, ensuring maximum flexibility and comfort.

Given the importance of the growing expat community in Luxembourg and its neighbouring countries, Luxair has made it a priority to develop services targeted to them, one of which, includes the production of LuxairTours’ holidays’ brochures also in English since this summer 2023.

With nearly 70% of foreigners living in Luxembourg, how do you make the country attractive for expats?

“Luxair, through its employees who are a part of the expat community, even better understands the needs of its members. To cater to the needs of the community, Luxair offers solutions like its brand new loyalty program,” High Five”, to help people easily stay in touch with their loved ones back home all while benefiting from interesting advantages. After having flown five times until 30 April 2024, Luxair offers its frequent flyers one free voucher as a gift. The value of the voucher even increases with each new series of five flights completed.  

The schedules offered by Luxair are flexible, allowing people to travel for work, leisure, or fly to their home countries. Thus, the expat community as well is able to visit their loved ones conveniently and rapidly at any time.

Luxair also offers package holidays through its tour operator division, LuxairTours. Services are available in English, French and German, which enables the members of the community  to satisfy their escape desires. The tour operator offers various holiday packages throughout the year, including sunny beach holidays and mountain getaways. Packages are suited to every budget and desire, making it the perfect escape for the expat community looking for a quick getaway.

What are the advantages of expatriation for Luxembourg?

“Luxair’s strength are its employees and they come from all over the world. Within Luxair, there are over 60 different nationalities. 

Thanks to expatriation in Luxembourg, Luxair is able to recruit talents from around the world, and they make the company evolve. Luxair’s expat employees bring diverse perspectives, ideas, knowledge and expertise to their teams and this definitely fosters cross-cultural competence among employees, which is beneficial for everyone.”