Participants will improve both their fluency and accuracy when using the English language.They will enhance their wider professional skills by speaking on the telephone with the right level of formality, clarity and cultural awareness. Our approach to training is highly interactive and based on real-world scenarios, we share best practices and provide you with a set of useful email templates to use in your daily work. The workshop is designed for professionals who are looking to improve their vocabulary and techniques in making professional calls in English.
Expert: Toby Higson, The Language Partnership